Average time to get an unlock code from T-Mobile

The unlock app isn't working for me so t-mobile said they'd email me an unlock code. The first rep said up to 48 hours. When I called back to check the following day I was told it was more like 2 to 14 days.

Has anyone here needed to get an unlock code from t-mo? If so how long did it take to receive it?

thanks

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