Tuesday, August 9, 2016

Restore from HTC Backup "stuck"

I got my HTC One M7 Dual SIM (t802w) phone back from service. Before I passed to the service I wiped my phone with factory recovery menu. I would like to restore my phone status from HTC Backup as it was before sent to service. Basically looks right (SMS, WIFI, calls restored) but when "restoring application" (or similar because I am using in Hungarian language) seems that goes into a loop saying "58 of 64" and start over and over again. At the same time application installation in progress. When application installation itself was ended the "restoring application" loop still happens. I go to the Google Play and there was around nine more update. I updated all. Then got still updates even Google Play says there is no upgrades, for example fot HTC Backup application itself. The mentioned loop still displaying "58 of 64" and start from "1 of 64". When upgraded HTC Backup the loop disappeared but restoring process is finished (or canceled). Then I am not able to run manually restoring process because the system says that my already restored. That means I lost (or was not able to restore) a lot of settings for applications. My widgets settings and my homepage setup gone (or was not able to restore).

Is there any known reason for this? Any process to solve this loop and able to restore my phone? It is very frustrating that I have backup and I cannot use therefore I need to setup all my application again.

I am using the latest stock HTC firmware and my device is not rooted. I found some topic similar to this but those are because there was some version or firmware changing. I am not like that I would like to restore exactly to the same firmware as it was.


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