When I bought my Oneplus 2 in december 2015 I wasn't aware how bad this company is at manufacturing all their flagship killer parts.
Many of you know the "Home Button Dead"-thread in here. My fingerprint sensor died after 2 months of use for the first time. I was able to "repair" it twice until it died ultimately. I tried to get hardware support as I had all delivery note/receipt from my eBay reseller. They didn't want to do it telling me I'd have to pay it all (shipping cost/repair fee etc.)
After I told them I would repair it myself with a fingerprint sensor from eBay they immediately apologized and wanted to fulfill warranty. Still leaving me with shipping costs and repair fee.
It's one bad thing to ship hardware that breaks after 2 months of use but it's even worse to not fulfill warranty claims. I will never buy anything from Oneplus again. Lesson learned
Many of you know the "Home Button Dead"-thread in here. My fingerprint sensor died after 2 months of use for the first time. I was able to "repair" it twice until it died ultimately. I tried to get hardware support as I had all delivery note/receipt from my eBay reseller. They didn't want to do it telling me I'd have to pay it all (shipping cost/repair fee etc.)
After I told them I would repair it myself with a fingerprint sensor from eBay they immediately apologized and wanted to fulfill warranty. Still leaving me with shipping costs and repair fee.
It's one bad thing to ship hardware that breaks after 2 months of use but it's even worse to not fulfill warranty claims. I will never buy anything from Oneplus again. Lesson learned
from xda-developers http://ift.tt/2c5RiOm
via IFTTT
No comments:
Post a Comment